Artificial intelligence

From Alexa and Siri to personalised customer service and automated accounting, AI is powering many products and services without us even realising it. Its disruptive effect is becoming increasingly evident and companies are finding applications for this technology in almost every sector.

Trends that Shape the Future of Artificial Intelligence

Artificial intelligence has been receiving a lot of attention lately. Today, most of us are using AI without even being aware of it. And the tech just keeps progressing.

For most modern-day consumers, convenience is of utmost importance. So it’s no wonder that we’re increasingly relying on Alexa, Siri, and Cortana – AI-powered voice assistants that make checking our schedule or turning on our favourite music easy as pie.

Although the adoption of AI varies between industries, future-ready companies are all catching up to this tech. Thanks to AI, companies can optimise their business processes and offer increasingly personalised customer service. This is especially evident in the retail sector, allowing retailers to learn more about their customers and find out what they need, and when they need it. Based on those insights, they’re able to optimise their products and services with unprecedented precision.

Banks and other businesses in the financial services industry are also increasingly harnessing the power of AI – for instance to automate accounting and reduce routine work. They’re relying on AI chatbots to communicate with their clients and provide them with quicker and more efficient service. The construction industry is another sector that’s increasingly making use of AI with applications to monitor workers, enhance collaboration, and keep track of equipment being among the most widely used.

From these examples, it’s clear that this technology is finding applications in nearly every industry and recent developments indicate that it will continue to have a disruptive impact on businesses in the future.