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The advent of online shopping, the ubiquity of social media, and increasing customer expectations are forcing change. The future of retail must embrace technology as never before. Soon, shoppers will try on clothing in virtual dressing rooms. Robots and artificial intelligence will take care of stocktaking, and warehouses equipped with sensors will harness data so that customers get exactly what they want, when they want it.

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Topspreker, trendwatcher & futurist

Richard van Hooijdonk

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Perhaps no sector has experienced technological disruption as profoundly as retail. The advent of online shopping, the ubiquity of social media, and increasing customer demands are forcing change, and the future of retail must embrace technology.

The Future of Retail