The future of smart governments

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Would governments be able to operate smarter, faster and more efficiently in a world where digital technology is the basis of decision-making and service provision? Which technologies will form the basis for the government of tomorrow? In the future, advanced technology will ensure that governments are able to communicate more efficiently with their citizens and that internal systems – such as tax, licensing, telecommunications, security, transport, social benefits, education and healthcare – become smarter.

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Below you will find an overview of the topics within this keynote lecture.

Topics

Digital citizens

Digital citizenship is a crucial component of a real digital transformation, enabling citizens to exercise their democratic rights. Technologies like the IoT, citizen-centred platforms, big data, and apps enable citizens to give feedback on and submit suggestions for new government programs and policies, and provide access to all kinds of government information, including data related to expenditure, funds, and investment.

Safety & security

Technology like AI can help predict crimes, and facial recognition is a great asset in smart surveillance operations. Smart cameras with sensor technology can assist with traffic management. With this technology, traffic lights can be more efficiently coordinated, leading to optimised traffic flow. Law enforcement agencies across the globe will increasingly implement robotics to safeguard their communities.

Smart government systems

In the future, citizens will play a more prominent role in the public domain, leading to a participatory society. Through co-creation, local authorities aim to be more involved in initiatives, so that public services can be better attuned to the needs of the citizens. Through crowdfunding, local governments can achieve social goals and get communities more involved in decision-making processes.

Social government

New skills and roles

For the most part, the public sector has seen nowhere near as much transformation as the private sector. But this is set to change in the future. Government departments will increasingly integrate the abilities of humans and machines – using human social skills, teamwork, leadership, and creativity – to complement the endurance, quantitative capabilities, speed, and scalability of machines.

Digital democracy

Digital democracy has led to major improvements in the information exchange between governments, political and community organisations, and citizens. It also encourages and supports public debate and enhances citizen participation in political decision-making. E-ID cards can create secure and convenient voting systems by offering digital authentication, while secure online ballots enable voter anonymity and privacy.

Future leadership

The organisation of the future requires a new type of leader. The manager of the future questions the status quo and is willing to leave the old 20th-century management style behind. The leader of the future inspires talent, provides space and opportunity, and offers an environment where the old and new organisation can achieve optimal performance.

Organisation of the future

The company of the future is hyper connected. It closely monitors new developments and collaborates with start-ups, scientists, and universities. It uses smart algorithms to analyse the world and employs a flexible workforce capable of rapidly developing new products and services. The company of the future requires accessible, inspiring leaders who are not afraid to veer off the beaten track.

Ethics

In many ways, people are no longer separate from technology. It is, therefore, important to keep an eye on the moral side of technological developments, consider the implications for the world of tomorrow, and ensure we take important ethical considerations into account. We need to determine our boundaries and voice our opinions about how people and machines should work together.

All the topics mentioned can be presented in a comprehensive, compact way or, if required, omitted. Topics from other lectures or your own suggestions can also be added. We will gladly discuss this with you.

"You can’t really talk about the future without also being part of it”, says Richard van Hooijdonk. So he put his money where his mouth is. To date, he’s had several RFID chips injected into his body that perform various tasks for him. Van Hooijdonk is planning to have a number of additional chips implanted in 2020 and 2021".

This futurist has chips in his body

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Your contribution was particularly dynamic and inspiring! The participants experienced recognition, awareness and certainly, a wake-up call. In short, an excellent contribution through a highly professional performance.

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